Custom Made Jewellery
Please allow 3 weeks for manufacture of Jewellery and sizing after receipt of a 50% deposit, dispatch after receipt of full payment. New Designs, special requirements or ordering gemstones on demand require extra time.
We also provide original handcrafted one-of-a-kind pieces of jewellery incorporating your design ideas, Restoration, Remodelling, recreate Antique or Medieval jewellery items and offer Diamond Setting, Repairs and Restringing of pearl or bead jewellery. We enjoy special client's requests, e.g. for jewellery from a different time period or in the style of a certain country, working from original photos as authentic as possible or adapt our designs accordingly. Our jewellery will last for generations and develop into family heirlooms.
Jewellery items can be made on request in different materials, e.g.: 9ct, 14ct or 18ct Yellow Gold, White Gold, Rose Gold or Palladium. We are using Palladium White Gold instead of Nickel White Gold Alloys as they are known to cause allergies. Palladium is a precious heavy metal, so Palladium White Gold is denser, heavier and more difficult to process as the melting temperatures are substantially higher. Therefore jewellery made in Palladium White Gold is more expensive than identical pieces in nickel white gold. We cannot blacken White Gold like Silver.
The blackened silver is achieved by oxidizing with alkaline sulphides and highlights added afterwards with a handmade polishing steel.
Unless stated, Prices may vary according to the current gold price and the ring size. Please ask for a quote stating the delivery address, that we can include the correct postage cost and check the availability of desired gemstones.
Our rings are of good weight and width, solid, not too thin - you will feel it. You can get your ring size checked at any local jewellery shop. We convert from any measurement.
e.g. Size: 66 = circumference = 21mm Inside diameter = 11.5 American ring size = Size X in Britain. If you know your ring size or could find out, we can provide a more exact quote.
We provide conflict-free diamonds with superb Russian cut from an Australian Supplier (certificate available) in the quality you desire, Opals directly from the miner as well as gemstones or pearls on demand e.g.: natural Saltwater Pearl round, cultured Pearl, natural Keshi Pearl (odd shape), Biwa Freshwater Pearl. Colour varieties for pearls e.g. white, yellow, pink or black.
Please find more information on our webpages about the materials we use.
Diamond Information • Pearl Information • Opal Information
Birthstones, Zodiac or Astrological Stones & Anniversary Stones
For information on precious gemstones please refer to the International Colored Gemstone Association ICA
Gemstone Healing Guide
Shipping
Shipping Within Australia
All items will be sent using Registered post or Express post using Australia Post.
Insurance (Extra Cover) by request.
Registered Post requires a signature on receipt. If nobody is at home to sign for the parcel, a parcel-pick-up card will be left at your door or in your letterbox and the item will need to be collected from your local Post Office.
Regular Mail from us reaches destinations within NSW under normal circumstances within one work day. Regional areas could take an extra day to deliver. WA or NT can take up to 5 business days. Express mail nowadays reaches most destinations within Australia within 1 or 2 work days.
Mail from us to Sydney CBD normally is delivered within 24 hours, if posted before 10am, unless flooding or broken down trucks or bushfires........ cause delays.
Payment clears by 9am the following business day in our bank account, if deposited before 4pm or nearly instantly via paypal.
Not every parcel via Australia Post offers internet tracking. Please note that while Australia Post provides a reliable national service, delivery delays can occur for a variety of reasons. If you are experiencing a longer than usual delay, please first enquire about your missing package at your local post office with the dispatch ID number of the parcel.
Australia Post can investigate missing orders with that ID number 10 business days after dispatch nationwide, 3 weeks after expected delivery date for international airmail, 3 months after expected delivery date for international sea mail, as per Australia Post guidelines. If your package has not arrived after this time, please send an email to us or phone us, if we can assist in any way.
International Shipping
Normal Airmail by Australia Post recommended: Delivery times vary from 10 to 14 work days worldwide depending on location.
Delays can occur since introduction of security measures using x-ray for every parcel.
Sea freight can take 6 to 9 weeks.
International Express Mail Service (EMS) supposed to reach destination within 3-4 days.
Other options as well as Extra Cover (Insurance) by request.
International shipments may be subject to import duties and tax levies once the shipment reaches your country.
Additional charges for customs clearance are the responsibility of the recipient. We do not control these charges and cannot predict what they may be. Please contact your local customs office for further information or check out their webpage. If your address is considered by the carrier to be in a rural zone, please allow an additional day or two for delivery.
To work out approximate freight charges:
http://auspost.com.au/products-and-services/postage-assessment-calculator.html
Item sizes or weights:
Jewellery items: Most items are under 250g
1 Drinking Horn up to 500ml : is normally not heavier than 500g, but incurs a volume charge for the size. If possible, we fit the carton into an express Satchel.
1 Torch: 1kg
1 Torch & Regulator Number 2: 2,5 kg
Packaging
We are using recycled bubble wrap and cartons for posting items. We use predominantly cardboard jewellery boxes, only for some rings as protection during shipment a plastic ring box.
Warranty
Please contact us for any Warranty claims or service requirements.
